🎉 The Trusbee app is live! Book a police-verified Bee in a few taps · free on Android and iPhone The Trusbee app is liveFree on Android and iPhone Download the appGet app
Personal Assist · Queues and tokens · Live in Patna

Someone to stand in the queue for you in Patna, and call you when your turn is near

Many of Patna's longest waits are in queues: the OPD registration line at a big hospital, a bank token, a reservation counter. A police-verified Bee joins the line or holds the token for you and calls you as your turn comes close, so you arrive just in time and spend the morning on something else.

Prefer to talk? +91 92881 81211

₹199per hour, before GST. 18% GST is a separate line on your bill.
Your turnbrings a call from the Bee as it comes close, so you arrive just in time.

What the Bee does in the queue

  • You tell us the place, the counter and the time the line opens
  • The Bee reaches there and joins the queue, or takes the token for you
  • Keeps your place and watches the counter and the token display
  • Calls you when your turn is close, so you set out at the right time
  • Hands the place or the token over to you; the work at the counter is yours

The Bee holds your place, not your business: forms, payments and signatures at the counter are yours. Each office's own queue and token rules apply.

What it costs

Per hour₹199 + 18% GST
Quick Care · 3 hoursPrice in the app
Half Day Care · 6 hoursPrice in the app

Prices before GST; 18% GST is added on the bill. The clock starts with the Start PIN, when the Bee joins the queue or takes the token, and stops with the End PIN. A Bee arrival fee of ₹0–99, by distance, is confirmed when your Bee is assigned and has no GST. Every plan price is shown in the Trusbee app before you confirm.

When families book someone for the queue

  • The early-morning OPD registration line at AIIMS Patna, IGIMS or PMCH, while the patient rests at home until the turn is near
  • A bank token on Bailey Road or in Kankarbagh for a parent who cannot stand for long
  • The reservation counter at Patna Junction or Rajendra Nagar Terminal before a family trip
  • A counter line at the Patna Municipal Corporation while you finish your own work at the office

Good to know before you book

  • Look at the Bee's photo ID before you hand over any token slip
  • Be at the counter yourself when your turn comes: the Bee keeps the place, you transact
  • Keep the money for the counter with you; there is nothing for the Bee to pay
  • Your OTPs, PINs, passwords and ATM card stay with you, always
  • Do not ask the Bee to sign or hand in a form on your behalf
  • Settle the Trusbee bill after the visit by UPI or the Trusbee QR
Questions about this service
Will the Bee do the work at the counter for me?

No. The Bee stands in line or holds the token and calls you when your turn is close; at the counter you fill in, sign and pay yourself.

When does billing start for queue standing?

From the moment the Bee joins the queue or takes the token. The bill is the time between your Start PIN and End PIN, paid by UPI after the visit.

Does every office allow someone to hold my place?

Not always. Each hospital, bank and office has its own queue and token rules, so check them before you book; the Bee follows them.

Related
Live in Patna

Book a Bee to hold your place in line.

Book in the free Trusbee app, or say hi on WhatsApp in English, हिंदी or भोजपुरी. A police-verified Bee, in uniform, with a photo ID.

Follow Trusbee on InstagramCare stories, the people behind the Bees, and updates from Patna.
@trusbee.in
Get the app Call
Get the app